We highly advise that you make your own checks before using the services of a business listed on our site. The businesses listed and their credentials are not yet verified by us here at Bike Geeks. If a problem does occur, please try to discuss your issues directly with the company concerned to see if a mutual resolution can be made.
If you inform us of an issue, Bike Geeks will aim to contact the company directly and encourage them to speak with you about your feedback.
Please note; Bike Geeks will remain impartial in these situations. We aim to support both the customer and business involver to help get to a reasonable resolution.
Although we will not be able to take action directly, your complaint will be kept with their business records. If you wish to contact us about a service provider listed on our site. Please email: firstname.lastname@example.org